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How to Re-Import your Wallet
Why do I need to Re-Import my Wallet? Here are some scenarios that require this step: Coins or Tokens are not showing properly on the wallet. Balance is not accurate. Transactions list is showing...
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Unable to Send due to Dust Error
What is Dust? In the language of cryptocurrencies, the term dust refers to a tiny amount of coins or tokens. An amount that is smaller than the extra fee needed for sending it becomes practically...
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My Crypto is Missing, What Should I Do?
Steps in Finding the Missing Funds Before we go any further you need to understand first how Trust Wallet works and always make sure you have the latest app installed on your device. Trust Wallet is...
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Cannot Import Wallet "Invalid mnemonic phrase" Error
What to do if I get “Invalid mnemonic phrase” error? The Recovery Phrase is the master key for all your assets. All Private Keys that holds your crypto assets are derived from the 12-word Recovery...
View ArticleMy Recovery Phrase Has Been Exposed!
Your Recovery Phrase holds the keys to your crypto. The addresses on the Multi-Coin wallet are fixed to this specific set of words. The Recovery Phrase cannot be changed for the exposed wallet. If...
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Crypto Was Sent But Not Received
Once you hit Send on the app, the transaction will be passed over to the network and where the miners or validators process it. The confirmation of a the transaction can take from minutes to just...
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My Incoming Transaction Is Not Showing
Where is my Crypto? Recently we have been received a small amount of reports that incoming transactions have not been appearing on the app. But, upon checking the address on blockchain explorers, the...
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Why is my ETH transaction fee so high?
More Transactions = Higher Fees Ethereum (ETH) transaction fees increase when the network is busier. This is caused by more people making transactions like sending tokens, trading on DEXes or...
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Risks of DEX Trading
Trading on Trust Wallet There are risks associated with trading cryptocurrencies due to volatility. The prices are speculative, and it is important that you understand how crypto works before you...
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How to Recover BEP20 Tokens Sent to a Non-custodial Wallet
Recover BEP20 Tokens Binance Smart Chain uses the same address format as the Ethereum network. And thus, may lead to some tokens being sent to an address that is on a completely different network. The...
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How to Cancel a Pending ETH or ERC20 Token Transaction
Ethereum Transaction Pending In the event that a transaction is submitted with a low fee, the transaction will get stuck. This happens when the Gas Limit used is low compared to what the Ethereum...
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Why is there no Token Logo or Price?
No Logo? No Price? Trust Wallet supports thousand of coins and tokens. Some of the most common tokens are ERC20, BEP2/BEP20, TRC10/TRC20, etc. Once the token is received on your wallet, it may appear...
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Why Crypto Purchase is Not Available?
Not Available? When purchasing crypto on the Trust Wallet app, you will be redirected to a 3rd party provider. The provider charges a conversion and network fee. Trust Wallet app does not collect any...
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Token price is not accurate?
Note: Trust Wallet app will always rely on the price information provided by CoinmarketCap. Learn more here: https://community.trustwallet.com/t/where-does-trust-wallet-get-coin-pricing-data-from How...
View ArticleTrust Wallet Troubleshooter
Read Me First Using the Trust Wallet app, you are solely responsible in managing your assets. To help in your crypto journey, we have compiled a list of common issues and to help you resolve them on...
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The Risks of Using DApps
What is a DApp? A decentralized application (DApp, dApp, Dapp, or dapp) are applications that run on a distributed computing system. Most of the current DApps now are utilizing distributed ledger...
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How To Protect Your Crypto From Phishers
You think that your funds will never be stolen because you know how blockchain works and you made a number of successful crypto trades. Sooner or later, you will be trying to get back your wallet...
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Transactions will not proceed when sending to a Token Contract Address
This article explains a SAFU protection to prevent users from accidentally sending to a Token Contract Address. Sending crypto is irreversible and there is no way to reverse transactions once it is...
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Transactions are unable to proceed when sending to a Fraudulent Address
This article explains a SAFU protection to prevent users from accidentally sending to a Fraud Address. Sending crypto is irreversible and there is no way to reverse transactions once it is confirmed...
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Transactions are unable to proceed when sending without Memo/Destination Tag
This article explains a SAFU protection to prevent users from accidentally sending without a Memo or Destination Tag. When sending crypto to an address that requires a Memo or Destination Tag, the...
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